Terms of Sale

By purchasing any Merchant Gift Card or Voucher or participating in other available programs via the Site, you agree to the Terms of Use, including, without limitation, the Terms of Sale specified below.

In General

Descriptions of the Merchant Gift Cards and Vouchers advertised on the Site are provided by the Merchant or other referenced third parties. North Country Local does not investigate or vet Merchants. North Country Local is not responsible for any claims associated with the description of the Merchant Gift Cards or Vouchers. Pricing relating to certain Merchant Gift Cards, Vouchers, and other available programs on the Site may change at any time in North Country Local’s sole discretion without notice.

A Merchant may advertise goods, services or experiences on the Site that require the Merchant to have an up-to-date regulatory authorization, license, or certification. North Country Local does not verify, validate, or collect evidence of any regulatory authorization, license or certification from any Merchant (including, without limitation, but not limited to, Health & Fitness and Beauty & Spa Merchants). You should make whatever investigation you deem necessary or appropriate before purchasing any Merchant Offering or Product to determine whether: (i) Merchant is qualified to provide the advertised good or perform the advertised service; or (ii) the Product is of the care and quality required. Merchant is solely responsible for the care and quality of the goods and services being provided or the care and quality of the Products.

North Country Local is not a health or wellness provider and does not, will not and cannot refer, recommend or endorse any specific professional, services, products or procedures that are advertised on the Site. The Site is not a substitute for professional advice, including, without limitation, medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a health condition. Never neglect to seek out or delay or disregard professional advice relating to your health because of something you have read on the Site.

North Country Local may, in its sole discretion, verify a user’s identity prior to processing a purchase. North Country Local may also refuse to process a purchase, may cancel a purchase, or may limit quantities or shipment to particular addresses, as reasonably deemed necessary, to comply with applicable law or to respond to a case of misrepresentation, fraud or known or potential violations of the law or these Terms of Use. While there is a strict no refund policy, refunds for cancelled orders may be issued where appropriate.

If an offer becomes unavailable between ordering and processing, North Country Local will either cancel or not process the order and will notify you by email.

North Country Local does not guarantee that it offers best available rates or prices and does not guarantee against pricing errors. North Country Local reserves the right, in its sole discretion, to not process or to cancel any orders placed, including, without limitation, if the price was incorrectly posted on the Site. If this occurs, North Country Local will attempt to notify you by email. In addition, North Country Local reserves the right, in its sole discretion, to correct any error in the stated retail price of the Merchant Offering or Product.

No Refunds/Exchanges: We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at info@northcountrylocal.com with details of the product and the defect. You can send the item you consider defective to: PO Box 591 Littleton, NH 03561. Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment. Refunds do not include any shipping and handling charges shown on the packaging slip or invoice. Shipping charges for all returns must be prepaid and insured by you. We do not guarantee that we will receive your returned item. Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping. All orders are subject to product availability. Items offered on our website are only available for delivery to addresses in the United States. An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Unless there are exceptional circumstances, we make every effort to fulfill your order within 2 business days of the date of your order. Business day mean Monday to Friday, except holidays. Please note we do not ship on Saturdays and Sundays. Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments. If you’ve purchased a Gift Certificate or Voucher for delivery, it will be mailed to you within 2 business days, via certified mail. If you have any questions about the delivery and shipment or your order, please contact us at info@northcountrylocal.com.

Shipment and tracking options and applicable charges will be stated in the deal terms and will vary by offer. We may have to cancel an order before your Gift Cards or Vouchers are delivered; if this happens, we will attempt to notify you at the email address that is registered with your account. When Gift Cards or Vouchers are delivered to the delivery address provided at checkout, risk of loss and legal title to those Products will transfer to the recipient (i.e., they will become the recipient's personal property).

It is your responsibility to ascertain and obey all applicable local, state, provincial, territorial, federal and international laws (including, without limitation, minimum age requirements) relating to the receipt, possession, use and sale of any Gift Card or Voucher.

Merchant Gift Cards and Vouchers

Merchant Gift Cards and Vouchers are offered by Merchants to consumers subject to the terms and conditions specified by the Merchant on the face of the Merchant Gift Card or Voucher. By obtaining or purchasing a Merchant Gift Card or Voucher through the Site, you acquire the right to redeem the Merchant Gift Card or Voucher with the Merchant. Any service fee retained by North Country Local from the sale of a Merchant Gift Card or Voucher is compensation to North Country Local for marketing, promoting, advertising and distributing the Merchant Gift Cards on behalf of the Merchant. As the issuer of the Merchant Gift Card, the Merchant shall be fully responsible for any and all Liabilities, caused in whole or in part by the Merchant, as well as for any Liabilities arising from any regulatory action. North Country Local does not make any warranty in relation to the Merchant Gift Cards, including, without limitation, their validity or value. North Country Local is not a party to any transaction that the Merchant and you may enter into as a result of you purchasing any Merchant Gift Card.