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North Country Local

General Terms & Conditions

Last Updated: June 2021


TERMS OF USE

The Site is a platform through which certain merchants (“Merchants”) sell vouchers for goods, services or experiences (“Vouchers”) and sell gift cards (“Merchant Gift Cards”). Merchants are the sellers and issuers of the Merchant Offerings and are solely responsible to you for the care, quality, and delivery of the goods and services provided.Certain Merchant Offerings, Products, other available programs and pricing on the Site may change at any time in North Country Local’s sole discretion, without notice.

Ownership of the Site

The Site, any content on the Site and the infrastructure used to provide the Site are proprietary to us, our affiliates, Merchants and other content providers. By using the Site and accepting these Terms of Use: (a) North Country Local grants you a limited, personal, nontransferable, nonexclusive, revocable license to use the Site pursuant to these Terms of Use and to any additional terms and policies set forth by North Country Local; and (b) you agree not to reproduce, distribute, create derivative works from, publicly display, publicly perform, license, sell or re-sell any content, software, products or services obtained from or through the Site without the express permission of North Country Local.

Use of the Site

As a condition of your use of the Site, you agree that:

  • You have reached the age of majority in the state in which you reside;
  • You are able to create a binding legal obligation;
  • You are not barred from receiving products or services under applicable law;
  • You will not attempt to use the Site with crawlers, robots, data mining or extraction tools or any other functionality;
  • Your use of the Site will at all times comply with these Terms of Use;
  • You will only make legitimate purchases that comply with the letter and spirit of the terms of the respective offers;
  • You will only make purchases on the Site for your own use and enjoyment or, as a gift for another person;
  • You have the right to provide any and all information you submit to the Site, and all such information is accurate, true, current and complete;
  • You will only purchase a Merchant Offering, Product or participate in other available programs through the Site, and they will be subject to the applicable Terms of Sale set forth in these Terms of Use.

Access to the Site

North Country Local retains the right, at our sole discretion, to deny service or use of the Site or an account to anyone at any time and for any reason. While we use reasonable efforts to keep the Site and your account accessible, the Site may be unavailable from time to time. You understand and agree that there may be interruptions in service or events and Site access due to circumstances both within our control (e.g., routine maintenance) and outside of our control.

Modification

We reserve the right at all times to discontinue or modify any part of these Terms of Use in our sole discretion. If we make changes that affect your use of the Site or our services we will post notice of the change on the Terms of Use page. Any changes to these Terms of Use will be effective upon our posting of the notice; provided that these changes will not apply to Merchant Offerings or Products purchased prior to the effective date of such changes. If you do not agree to the changes you should not use the Site or any services offered through the Site after the effective date of the changes. We suggest that you revisit our Terms of Use regularly to ensure that you stay informed of any changes. You agree that posting notice of any changes on the Terms of Use page is adequate notice to advise you of these changes, and that your continued use of the Site or our services will constitute acceptance of these changes and the Terms of Use as modified.

Your Conduct

All interactions on the Site must comply with these Terms of Use. To the extent your conduct, in our sole discretion, restricts or inhibits any other user from using or enjoying any part of the Site, we may limit or terminate your privileges on the Site and seek other remedies, including, without limitation, cancellation of your account or forfeiture of any forms of unredeemed value in your account.The following activities are prohibited on the Site and constitute violations of these Terms of Use:

  • Submitting any content to the Site that:
    • Violates applicable laws (including, without limitation, but not limited to intellectual property laws, laws relating to rights of privacy and rights of publicity and laws related to defamation);
    • Contains personal information, except when we expressly ask you to provide such information;
    • Contains viruses or malware;
    • Offers unauthorized downloads of any copyrighted, confidential or private information;
    • Has the effect of impersonating others;
    • Contains messages by non-spokesperson employees of North Country Local purporting to speak on behalf of North Country Local or provides confidential information concerning North Country Local;
    • Contains chain letters of any kind;
    • Is purposely inaccurate, commits fraud or falsifies information in connection with your North Country Local account or to create multiple North Country Local accounts; or
    • Is protected by copyright, trademark or other proprietary right without the express permission of the owner of the copyright, trademark or other proprietary right.
  • Attempting to do or actually doing any of the following:
    • Accessing data not intended for you, such as logging into a server or an account which you are not authorized to access;
    • Scanning or monitoring the Site for data gathering purposes in an effort to track sales, usage, aggregate offering information, pricing information or similar data;
    • Scanning or testing the security or configuration of the Site or breaching security or authentication measures; or
    • Interfering with service to any user in any manner, including, without limitation, by means of submitting a virus to the Site or attempting to overload, “flood,” “spam,” “mail bomb” or “crash” the Site.
  • Using any of the following:
    • Frames, framing techniques or framing technology to enclose any content included on the Site without our express written permission;
    • Any Site content, including without limitation User Content (defined below), in any meta tags or any other “hidden text” techniques or technologies without our express written permission;
    • The Site or any of its contents to advertise or solicit, for any commercial, political or religious purpose or to compete, directly or indirectly, with North Country Local; or
    • The Site or any of its resources to solicit consumers, Merchants or other third-parties to become users or partners of other online or offline services directly or indirectly competitive or potentially competitive with North Country Local, including, without limitation, aggregating current or previously offered deals.
  • Collecting any of the following:
    • Content from the Site, including, without limitation, in connection with current or previously offered deals, and featuring such content to consumers in any manner that diverts traffic from the Site without our express written permission; or
    • Personal Information (defined in our Privacy Statement), User Content (defined in Section 12 below) or content of any consumers or Merchants.
  • Engaging in any of the following:
    • Tampering or interfering with the proper functioning of any part, page or area of the Site or any functions or services provided by North Country Local;
    • Taking any action that places excessive demand on our services or imposes, or may impose, an unreasonable or disproportionately large load on our servers or other portion of our infrastructure (as determined in our sole discretion);
    • Reselling or repurposing your access to the Site or any purchases made through the Site;
    • Exceeding or attempting to exceed quantity limits when purchasing Merchant Offerings or Products, or otherwise using any North Country Local account to purchase Merchant Offerings or Products for resale or for speculative, false, fraudulent or any other purpose not expressly permitted by these Terms of Use and the terms of a specific offer on the Site;
    • Accessing, monitoring or copying any content from the Site using any “robot,” “spider,” “scraper” or other automated means or any manual process for any purpose without our express written permission;
    • Violating the restrictions in any robot exclusion headers on the Site or bypassing or circumventing other measures employed to prevent or limit access to the Site;
    • Aggregating any current or previously-offered deals or content or other information from the Site (whether using links or other technical means or physical records associated with purchases made through the Site) with material from other sites or on a secondary site without our express written permission;
    • Deep-linking to any portion of the Site (including, without limitation, the purchase path for any Voucher) without our express written permission;
    • Hyperlinking to the Site from any other website without our initial and ongoing consent; or
    • Acting illegally or maliciously against the business interests or reputation of North Country Local, our Merchants or our services.

Your Privacy

We take the privacy of your personal data seriously. When logged into the site your personal data is retained on our servers via cookies and sesisons. Loggin ou of your session releases your information from the site and you will need to log in again to use some of the funtions associated with the site.


At this time North Country Local shares it’s customer, employer, subscriber, site rigistered user and participant information with our parent organization, Phlume MEDIA. This information will be used to help with future marketing and advertising notifications and may include solicitation of services with Phlume MEDIA, PhlumeStream Entertainment Network, and Granite North Television. North Country Local and it’s parent organization does not practice in the sharing of selling of contact lists with any third parties.


Terms of Sale In General

Descriptions of the Merchant Gift Cards and Vouchers advertised on the Site are provided by the Merchant or other referenced third parties. North Country Local does not investigate or vet Merchants. North Country Local is not responsible for any claims associated with the description of the Merchant Gift Cards or Vouchers. Pricing relating to certain Merchant Gift Cards, Vouchers, and other available programs on the Site may change at any time in North Country Local’s sole discretion without notice.

A Merchant may advertise goods, services or experiences on the Site that require the Merchant to have an up-to-date regulatory authorization, license, or certification. North Country Local does not verify, validate, or collect evidence of any regulatory authorization, license or certification from any Merchant (including, without limitation, but not limited to, Health & Fitness and Beauty & Spa Merchants). You should make whatever investigation you deem necessary or appropriate before purchasing any Merchant Offering or Product to determine whether: (i) Merchant is qualified to provide the advertised good or perform the advertised service; or (ii) the Product is of the care and quality required. Merchant is solely responsible for the care and quality of the goods and services being provided or the care and quality of the Products.

North Country Local is not a health or wellness provider and does not, will not and cannot refer, recommend or endorse any specific professional, services, products or procedures that are advertised on the Site. The Site is not a substitute for professional advice, including, without limitation, medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a health condition. Never neglect to seek out or delay or disregard professional advice relating to your health because of something you have read on the Site.

North Country Local may, in its sole discretion, verify a user’s identity prior to processing a purchase. North Country Local may also refuse to process a purchase, may cancel a purchase, or may limit quantities or shipment to particular addresses, as reasonably deemed necessary, to comply with applicable law or to respond to a case of misrepresentation, fraud or known or potential violations of the law or these Terms of Use. While there is a strict no refund policy, refunds for cancelled orders may be issued where appropriate.

If an offer becomes unavailable between ordering and processing, North Country Local will either cancel or not process the order and will notify you by email.

North Country Local does not guarantee that it offers best available rates or prices and does not guarantee against pricing errors. North Country Local reserves the right, in its sole discretion, to not process or to cancel any orders placed, including, without limitation, if the price was incorrectly posted on the Site. If this occurs, North Country Local will attempt to notify you by email. In addition, North Country Local reserves the right, in its sole discretion, to correct any error in the stated retail price of the Merchant Offering or Product.

No Refunds/Exchanges: We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at he**@no***************.com with details of the product and the defect. You can send the item you consider defective to: North Country Local, c/o Phlume MEDIA, 149 Main Street, Lancaster NH 03584. Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment. Refunds do not include any shipping and handling charges shown on the packaging slip or invoice. Shipping charges for all returns must be prepaid and insured by you. We do not guarantee that we will receive your returned item. Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping. All orders are subject to product availability. Items offered on our website are only available for delivery to addresses in the United States. An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Unless there are exceptional circumstances, we make every effort to fulfill your order within 2 business days of the date of your order. Business day mean Monday to Friday, except holidays. Please note we do not ship on Saturdays and Sundays. Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments. If you’ve purchased a Gift Certificate or Voucher for delivery, it will be mailed to you within 2 business days, via certified mail. If you have any questions about the delivery and shipment or your order, please contact us at he**@no***************.com.

Shipment and tracking options and applicable charges will be stated in the deal terms and will vary by offer. We may have to cancel an order before your Gift Cards or Vouchers are delivered; if this happens, we will attempt to notify you at the email address that is registered with your account. When Gift Cards or Vouchers are delivered to the delivery address provided at checkout, risk of loss and legal title to those Products will transfer to the recipient (i.e., they will become the recipient’s personal property).

It is your responsibility to ascertain and obey all applicable local, state, provincial, territorial, federal and international laws (including, without limitation, minimum age requirements) relating to the receipt, possession, use and sale of any Gift Card or Voucher.

Merchant Gift Cards and Vouchers

Merchant Gift Cards and Vouchers are offered by Merchants to consumers subject to the terms and conditions specified by the Merchant on the face of the Merchant Gift Card or Voucher. By obtaining or purchasing a Merchant Gift Card or Voucher through the Site, you acquire the right to redeem the Merchant Gift Card or Voucher with the Merchant. Any service fee retained by North Country Local from the sale of a Merchant Gift Card or Voucher is compensation to North Country Local for marketing, promoting, advertising and distributing the Merchant Gift Cards on behalf of the Merchant. As the issuer of the Merchant Gift Card, the Merchant shall be fully responsible for any and all Liabilities, caused in whole or in part by the Merchant, as well as for any Liabilities arising from any regulatory action. North Country Local does not make any warranty in relation to the Merchant Gift Cards, including, without limitation, their validity or value. North

User Content

The Site may provide registered users and visitors various opportunities to submit or post reviews, opinions, advice, ratings, discussions, comments, messages, survey responses and other communications, as well as files, images, photographs, video, sound recordings, musical works, and any other content or material submitted or posted to the Site (collectively, “User Content”) through forums, bulletin boards, discussion groups, chat rooms, surveys, blogs or other communication facilities that may be offered on, through, or in connection with the Site from time to time. You may be required to have a North Country Local account to submit User Content.If you contribute any User Content, you will not upload, post or otherwise make available on the Site any material protected by copyright, trademark or other proprietary right without the express permission of the owner of the copyright, trademark or other proprietary right. North Country Local does not have any express burden or responsibility to provide you with indications, markings or anything else that may aid you in determining whether the material in question is copyrighted or trademarked. You will be solely liable for any damage resulting from any infringement of copyrights, trademarks, proprietary rights or any other harm resulting from such a submission. In addition, if you contribute any User Content, you represent and warrant that: (a) you are the creator of the User Content; or (b) if you are acting on behalf of the creator, that you have (i) express, advance authority from the creator to submit or post the User Content, and that they have waived any moral rights in such User Content, and (ii) all rights necessary to grant the licenses and grants in these Terms of Use. You further represent and warrant (or, if you are acting on behalf of the creator of the User Content, you have ensured that the creator represents and warrants) that the use and sharing of the User Content for the purposes you have selected will not violate or infringe any copyrights, trademarks or any other intellectual property rights or rights of third parties, including, without limitation, the rights of publicity or privacy. You represent and warrant that you will not upload, post, transmit or otherwise make available User Content that is unlawful, harmful, tortious, threatening, abusive, harassing, hateful, racist, infringing, pornographic, obscene, violent, misleading, defamatory or libelous, invasive of the privacy of another person or violative of any third-party rights; and that you will not upload, post, transmit, or otherwise make available User Content that contains any material that harbors viruses or any other computer codes, files or programs designed to interrupt, destroy or limit the functionality of any software or computer equipment.North Country Local shall have the sole and absolute right, but not the obligation, to review, edit, post, refuse to post, remove, monitor the User Content and disclose the User Content and the circumstances surrounding its transmission to any third-party, at any time, for any reason, including, without limitation, to determine compliance with these Terms of Use and any operating rules established by North Country Local, as well as to satisfy any applicable law, regulation or authorized government request. Without limiting the foregoing, North Country Local shall have the right to remove any material from the Communities or any other North Country Local controlled sites, in its sole discretion. North Country Local assumes no liability for any User Content or other information that appears or is removed from the Site or elsewhere. North Country Local has no obligation to use User Content and may not use it at all.In some instances and from time to time, it may be possible to modify or remove the User Content submitted or posted through your account. North Country Local makes no representations or warranties that the User Content you modify or remove will be modified or removed from the Site or elsewhere, or that the User Content will cease to appear on the Internet, in search engines, social media websites, or in any other form, media or technology.

  • Public Nature of Your User Content.
    • You understand and agree that User Content is public. Any person (whether or not a user of North Country Local’s services) may read your User Content without your knowledge. Please do not include any Personal Information in your User Content unless you wish for it to be publicly disclosed. North Country Local is not responsible for the use or disclosure of any Personal Information that you disclose in connection with User Content.
    • Any User Content of any kind made by you or any third-party is made by the respective author(s) or distributor(s) and not by North Country Local. Other users may post User Content that is inaccurate, misleading or deceptive. North Country Local does not endorse and is not responsible for any User Content, and will not be liable for any loss or damage caused by your reliance on such User Content. User Content reflects the opinions of the person submitting it and may not reflect the opinion of North Country Local. North Country Local does not control or endorse any User Content, and specifically disclaims any liability concerning or relating to your contribution of, use of, or reliance on any User Content and any actions resulting from your participation in any part of the Site, including, without limitation, any objectionable User Content.
  • License Grants.
    • Some User Content you submit to North Country Local may be displayed or may give you the option to display in connection with your Personal Information, or a portion of your Personal Information, including, without limitation, but not limited to your name, initials, username, social networking website user account name, image, likeness, preferences, voice and location. You grant North Country Local a royalty-free, perpetual, irrevocable, sublicensable, fully paid-up, non-exclusive, transferrable, worldwide license and right to use, commercial use, display and distribute any Personal Information in connection with your User Content in accordance with these Terms of Use, including, without limitation, a right to offer for sale and to sell such rights in Personal Information, whether the User Content appears alone or as part of other works, and in any form, media or technology, whether now known or hereinafter developed, and to sublicense such rights through multiple tiers of sublicensees, all without compensation to you. However, North Country Local shall have no obligation to use your Personal Information in connection with any User Content.
    • As between you and North Country Local, you shall retain all ownership rights in and to the User Content you submit or post. However, by contributing User Content or other information on or through the Site, you grant North Country Local a royalty-free, perpetual, irrevocable, sublicensable, fully paid-up, non-exclusive, transferrable, worldwide right and license to use, reproduce, create derivative works from, publish, edit, translate, distribute, perform, display, transmit, offer for sale and sell the User Content alone or as part of other works in any form, media or technology, whether now known or hereafter developed, and to sublicense such rights through multiple tiers of sublicensees and without compensation to you. You waive any “moral rights” or other rights with respect to attribution of authorship or integrity of materials regarding the User Content that you may have under any applicable law under any legal theory. North Country Local’s license in any User Content or Personal Information submitted includes, but is not limited to, use for promotions, advertising, marketing, market research, merchant feedback, quality control or any other lawful purpose.
    • As detailed in Section 3, contributing User Content or other information on or through the Site, is limited to individuals who are over the age of majority in the state or province in which they reside. The Site is designed and intended for adults. By contributing User Content or other content on or through the Communities, you affirm that you are over the age of majority in the state or province in which they reside. We will promptly delete User Content or other content associated with any account we obtain actual knowledge of that is associated with a registered user who is not at least the age of majority in the state or province in which he or she resides.

Unsolicited Ideas

We do not accept or consider, directly or through any North Country Local employee or agent, unsolicited ideas of any kind, including without limitation, ideas or suggestions relating to new or improved products, enhancements, names or technologies, advertising and marketing campaigns, plans or other promotions. Do not send us (or any of our employees) any unsolicited ideas, suggestions, material, images or other work in any form (“Unsolicited Materials”). If you send us Unsolicited Materials, you understand and agree that the following terms will apply, notwithstanding any cover letter or other terms that accompany them:

  • North Country Local has no obligation to review any Unsolicited Materials, nor to keep any Unsolicited Materials confidential; and
  • North Country Local will own, and may use and redistribute, Unsolicited Materials for any purpose without restriction and free of any obligation to acknowledge or compensate you.

Infringement Reporting Procedures and Digital Millennium Copyright Act (DMCA) Procedures

  • Infringement Reporting Procedures. If you own copyright, trademark, patent or other intellectual property rights (“IP Rights Owner”), or if you are an agent authorized to act on the IP Rights Owner’s behalf (“Authorized Agent”), and you have a good faith belief that material or products on the Site infringe the IP Rights Owner’s copyright, trademark, or other intellectual property right, and you would like to bring it to North Country Local’s attention, you can report your concern(s) by submitting your complaint here.
  • DMCA Procedures. North Country Local reserves the right to terminate your or any third-party’s right to use the Site if such use infringes the copyrights of another. North Country Local may, under appropriate circumstances and at its sole discretion, terminate your or any third-party’s right to access to the Site, if North Country Local determines that you or a third-party is a repeat infringer. If you believe that any material has been posted via the Site by any third-party in a way that constitutes copyright infringement, and you would like to bring it to North Country Local’s attention, you must provide North Country Local’s DMCA Agent identified below with the following information: (a) an electronic or physical signature of the person authorized to act on behalf of the owner of the copyrighted work; (b) an identification of the copyrighted work and the location on the Site of the allegedly infringing work; (c) a written statement that you have a good faith belief that the disputed use is not authorized by the owner, its agent or the law; (d) your name and contact information, including, without limitation, telephone number and email address; and (e) a statement by you that the above information in your notice is accurate and, under penalty of perjury, that you are the copyright owner or authorized to act on the copyright owner’s behalf.
  • The contact information for North Country Local’s DMCA Agent for notice of claims of copyright infringement is: North Country Local, c/o Phlume MEDIA 149 Main Street, Lancaster NH 03584. Email: he**@no***************.com

Disclaimer of Warranty

YOU EXPRESSLY AGREE THAT USE OF THE SITE IS AT YOUR SOLE RISK. NONE OF North Country Local, ITS SUBSIDIARIES OR AFFILIATES OR ANY OF THEIR RESPECTIVE EMPLOYEES, AGENTS, MERCHANTS, THIRD-PARTY CONTENT PROVIDERS OR LICENSORS OR ANY OF THEIR OFFICERS, DIRECTORS, EMPLOYEES OR AGENTS, WARRANT THAT USE OF THE SITE WILL BE UNINTERRUPTED, SECURE, VIRUS-FREE OR ERROR FREE, NOR DO THEY MAKE ANY WARRANTY AS TO (A) THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE SITE, OR (B) THE ACCURACY, COMPLETENESS OR RELIABILITY OF (I) THE CONTENT ON THE SITE, INCLUDING, WITHOUT LIMITATION, MERCHANT OFFERINGS, PRODUCTS OR OTHER AVAILABLE PROGRAMS, (II) DESCRIPTIONS OF MERCHANT OFFERINGS, PRODUCTS OR OTHER AVAILABLE PROGRAMS, OR (III) USER CONTENT PROVIDED THROUGH THE SITE. THE SITE AND ALL CONTENT, USER CONTENT AND OTHER INFORMATION CONTAINED ON THE SITE, MERCHANT OFFERINGS, PRODUCTS AND OTHER AVAILABLE PROGRAMS ACCESSIBLE OR AVAILABLE THROUGH THE SITE, ARE MADE ACCESSIBLE OR AVAILABLE ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE EXTENT ALLOWED BY APPLICABLE LAW, North Country Local HEREBY DISCLAIMS ANY AND ALL REPRESENTATIONS, WARRANTIES AND CONDITIONS, WHETHER EXPRESS, IMPLIED, OR STATUTORY, AS TO THE OPERATION OF THE SITE OR THE CONTENT, USER CONTENT OR OTHER INFORMATION CONTAINED ON THE SITE OR THE MERCHANT OFFERINGS, PRODUCTS OR OTHER AVAILABLE PROGRAMS ACCESSIBLE OR AVAILABLE THROUGH THE SITE, INCLUDING, WITHOUT LIMITATION, THOSE OF TITLE, NON-INFRINGEMENT, NON-INTERFERENCE, MERCHANTABILITY, SUITABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AS WELL AS WARRANTIES IMPLIED FROM A COURSE OF PERFORMANCE OR COURSE OF DEALING.

Limitation of Liability

IN NO EVENT SHALL North Country Local, ITS SUBSIDIARIES OR AFFILIATES OR ANY OF THEIR RESPECTIVE EMPLOYEES, OFFICERS, DIRECTORS, AGENTS, MERCHANTS, PARTNERS, THIRD-PARTY CONTENT PROVIDERS OR LICENSORS, OR ANY OF THEIR OFFICERS, DIRECTORS, EMPLOYEES OR AGENTS, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, LOST PROFIT, LOST BUSINESS, OR PUNITIVE DAMAGES ARISING OUT OF, RELATED TO, OR IN CONNECTION WITH ANY OF THE FOLLOWING: (A) YOUR USE OF THE SITE, THE CONTENT, USER CONTENT, INCLUDING, WITHOUT LIMITATION, ANY PERSONAL INFORMATION, AND ANY OTHER INFORMATION EITHER CONTAINED IN THE SITE OR SUBMITTED BY TO YOU TO THE SITE; (B) YOUR INABILITY TO USE THE SITE; (C) MODIFICATION OR REMOVAL OF CONTENT SUBMITTED ON THE SITE; (D) THE MERCHANT OFFERINGS, PRODUCTS AND OTHER AVAILABLE PROGRAMS ACCESSIBLE OR AVAILABLE THROUGH THE SITE; (E) ANY PRODUCTS OR SERVICES OTHER THAN MERCHANT OFFERINGS PURCHASED OR OBTAINED FROM A MERCHANT; (F) THESE TERMS OF USE; OR (G) ANY IMPROPER USE OF INFORMATION YOU PROVIDE TO THE SITE, INCLUDING, WITHOUT LIMITATION, ANY PERSONAL INFORMATION. IN NO EVENT WILL North Country Local’S LIABILITY IN CONNECTION WITH A MERCHANT OFFERING, PRODUCT, AND OTHER AVAILABLE PROGRAMS EXCEED THE AMOUNTS PAID FOR THE APPLICABLE VOUCHER, PRODUCT OR SERVICE. TOTAL AGGREGATE LIABILITY ARISING OUT OF, RELATED TO, OR IN CONNECTION WITH (A)-(G) ABOVE SHALL NOT EXCEED THE AMOUNTS PAID BY YOU DURING THE SIX MONTHS PRECEDING THE BRINGING OF ANY CLAIM. YOU AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF, RELATED TO, OR IN CONNECTION WITH (A)-(G) ABOVE MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES, OR THE CAUSE OF ACTION IS PERMANENTLY BARRED. BECAUSE SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, ALL OR A PORTION OF THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

Electronic Communications

When you use the Site or send emails to North Country Local, you are communicating with us electronically and consent to receive electronic communications related to your use of the Site. We will communicate with you by email or by posting notices on the Site. You agree that all agreements, notices, disclosures and other communications that are provided to you electronically satisfy any legal requirement that such communications be in writing. Notices from us will be considered delivered to you and effective when sent to the email address you provide on the Site or from which you otherwise email us.

Websites of Others

The Site contains links to websites maintained by other parties. These links are provided solely as a convenience to you and not because we endorse or have an opinion about the contents on such websites. We expressly disclaim any representations regarding the content or accuracy of materials on such websites or the privacy practices of those websites. If you decide to access websites maintained by other parties, you do so at your own risk. We are not responsible or liable, directly or indirectly, for any damage, loss or liability caused or alleged to be caused by or in connection with any use of or reliance on any content, Products or services available on or through any such linked site or resource.

Indemnification/Release

You agree to defend, indemnify and hold harmless North Country Local, its subsidiaries and affiliates and their respective directors, officers, employees and agents from and against all claims and expenses, including, without limitation, attorneys’ fees, arising out of, related to, or in connection with any of the following: (a) any Merchant Offerings or Products purchased by you through the Site or any additional products or services purchased or obtained by you from the Merchant; (b) any User Content submitted or posted by you, in connection with the Site, or any use of the Site in violation of these Terms of Use; (c) fraud you commit or your intentional misconduct or gross negligence; or (d) your violation of any applicable U.S., Canadian, or foreign law or rights of a third-party.You are solely responsible for your interactions with Merchants and other users of the Site. To the extent permitted under applicable laws, you hereby release North Country Local from any and all claims or liability related to any product or service of a Merchant, regardless of whether such product or service is a Merchant Offering available through the Site, any action or inaction by a Merchant, including, without limitation, but not limited to any harm caused to you by action or inaction of a Merchant, a Merchant’s failure to comply with applicable law and/or failure to abide by the terms of a Merchant Offering or any other product or service purchased or obtained by you from the Merchant, and any conduct, speech or User Content, whether online or offline, of any other third-party.

Force Majeure

North Country Local shall be excused from performance under these Terms of Use, to the extent it is prevented or delayed from performing, in whole or in part, as a result of an event or series of events caused by or resulting from: (a) weather conditions or other elements of nature or acts of God; (b) acts of war, acts of terrorism, insurrection, riots, civil disorders or rebellion; (c) quarantines or embargoes; (d) labor strikes; (e) error or disruption to major computer hardware or networks or software failures; or (g) other causes beyond the reasonable control of North Country Local.

Assignment

You may not assign these Terms of Use, or any rights, benefits or obligations hereunder, by operation of law or otherwise, without the express written permission of North Country Local. Any attempted assignment that does not comply with these Terms of Use shall be null and void. North Country Local may assign these Terms of Use, in whole or in part, to any third-party in its sole discretion.

Entire Agreement

The Terms of Use, including, without limitation, the incorporated Terms of Sale, Privacy Statement and other terms incorporated by reference, constitute the entire agreement and understanding between you and North Country Local with respect to the subject matter hereof and supersedes all prior or contemporaneous communications and proposals, whether oral or written, between you and North Country Local with respect to such subject matter.

Choice of Law

Any disputes arising out of or related to these Terms of Use and/or any use by you of the Site or North Country Local’s services shall be governed by the laws of the State of New Hampshire, without regard to its choice of law rules and without regard to conflicts of laws principles.If you reside in Canada, any disputes arising out of or related to these Terms of Use and/or any use by you of the Site or North Country Local’s services shall be governed by the laws of the Province in which you reside at the time you enter into these Terms of Use, without regard to its choice of law rules and without regard to conflicts of laws principles. North Country Local and you specifically disclaim the application of the United Nations Convention on Contracts for the International Sale of Goods as that Convention may be incorporated into applicable law.

Dispute Resolution

(a) Binding Arbitration. Except as specifically stated herein, any dispute or claim between you and North Country Local arising out of, relating in any way to, or in connection with the Terms of Use, the Site or your use of the Site, or any Products, Merchant Offerings or services offered or distributed through the Site (“Disputes”) shall be resolved exclusively by final, binding arbitration; except that you may bring a qualifying claim over a Dispute in a small claims court. By virtue of this Dispute Agreement (defined below), you and North Country Local are each giving up the right to go to court and have a Dispute heard by a judge or jury (except as otherwise set forth in this Section 24(a) or Section 24(d)). The provisions of this Section 24 shall constitute your and North Country Local’s written agreement to arbitrate Disputes under the Federal Arbitration Act (“Dispute Agreement”). Any modification to this Agreement shall be in writing and signed by you and North Country Local. The arbitration will be administered by the American Arbitration Association (“AAA”) and conducted before a single arbitrator pursuant to its rules, including, without limitation, the AAA’s Supplementary Procedures for Consumer-Related Disputes, available at http://www.adr.org or by calling 800-778-7879. The arbitrator will apply and be bound by this Agreement, apply applicable law and the facts, and issue a reasoned award. To begin an arbitration proceeding, you must comply with the limitations provision set forth in Section 24(e) and submit the Dispute by utilizing the forms available at http://www.adr.org, and simultaneously sending a copy of the completed form to the following address: North Country Local c/o Phlume MEDAI 149 Main Street, Lancaster NH 03584. Payment of all filing, administration and arbitrator fees will be governed by the AAA’s rules. North Country Local will reimburse those fees for Disputes totaling less than $10,000 unless the arbitrator determines the Dispute is frivolous. Likewise, North Country Local will not seek attorneys’ fees and costs in arbitration unless the arbitrator determines the Dispute is frivolous. The arbitration will be conducted based upon written submissions unless you request and/or the arbitrator determines that a telephone or in-person hearing is necessary.(b) No Class Action Matters. We each agree that we shall bring any Dispute against the other in our respective individual capacities and not as a plaintiff or class member in any purported class, representative proceeding or as an association. In addition, we each agree that Disputes shall be arbitrated only on an individual basis and not in a class, consolidated or representative action. The arbitrator does not have the power to vary these provisions.(c) Choice of Law and Forum; No Jury Trial. If for any reason a Dispute proceeds in court: (i) except with respect to a qualifying claim over a Dispute in a small claims court, you agree that any such Dispute may only be instituted in a state or federal court in Essex County, Vermont; (ii) you and North Country Local irrevocably consent and submit to the exclusive personal jurisdiction and venue of such courts for resolution of such Disputes; (iii) you and North Country Local agree that the Federal Arbitration Act, the AAA rules, applicable federal law and the laws of the State of Vermont, without regard to principles of conflicts of law, will govern this Dispute Agreement and any Disputes; and (iv) you and North Country Local agree to waive any right to a trial by jury.(d) Injunctive Relief. Notwithstanding anything to the contrary in this Dispute Agreement, either party may bring suit in court seeking an injunction or other equitable relief arising out of or relating to the infringement of a party’s intellectual property or any conduct that violates Section 7 (“Your Conduct”) of the Terms of Use.(e) Time Limitations. If either of us wants to assert a Dispute against the other, the party with a Dispute must institute arbitration within one (1) year from the date the Dispute arose. Absent commencing the arbitration within one (1) year from the date the Dispute arose, the Dispute(s) will be forever barred.(f) Severability. With the exception of Section 24(b) above, if any part of this Section 24 is ruled to be unenforceable, then the balance of this Section 24 shall remain in full effect and construed and enforced as if the portion ruled unenforceable were not contained herein. If Section 24(b) above is ruled to be unenforceable, then Section 24(a) shall be deemed unenforceable, but the rest of Section 24 shall remain in full effect.

Additional Disclosures


No waiver by either you or North Country Local of any breach or default or failure to exercise any right allowed under these Terms of Use is a waiver of any preceding or subsequent breach or default or a waiver or forfeiture of any similar or future rights under our Terms of Use. The section headings used herein are for convenience only and shall be of no legal force or effect. If a court of competent jurisdiction holds any provision of our Terms of Use invalid, such invalidity shall not affect the enforceability of any other provisions contained in these Terms of Use, and the remaining portions of our Terms of Use shall continue in full force and effect. You are contracting with North Country Local. Correspondence should be directed to: North Country Local, c/o Phlume MEDIA, 149 Main Street Lancaster NH 03584. The provisions of these Terms of Use apply equally to and are for the benefit of North Country Local, its subsidiaries, affiliates, Merchants and its third-party content providers and licensors, and each shall have the right to assert and enforce such provisions directly.



Facebook™ Giveaway Terms

North Country Local Facebook Giveaways are designed to give followers a chance to win gift certificates to local businesses. They happen at different times during the month, based on total contest promotions being run. Generally, we try to run our Facebook Giveaway contests around 8:30 in the morning on contest days, and occasionally more than once a day. On some days, contest may begin later due to technical difficulties and or scheduling conflicts with other regularly scheduled posts or events. Each contest lasts approximately one week, and contest activity will overlap based on the cadence of the month’s giveaways. There is no specific “award window” for each contest and contest running concurrently may have overlapping notification ranges. All contests winners will be randomly chosen from the eligible entries on the facebook page at the end of each contest’s duration. We will use Facebook and Facebook Messenger as the primary method of contact to notify giveaway winners of their prize. Subsequent notifications that go unanswered may result in the forfeiture of the prize award. If no response from the winner is received within 72 hours of our first notification, we reserve the right to select a new winner at random. Entrants must be 18 years old or older. Entrants may enter as many different contests on the North Country Local Facebook page as they would like to, with only one entry per contest. Our giveaway promotion IS NOT connected with Facebook in any way and is not sponsored, supported, or organized by Facebook. The recipient of the information provided by you is not Facebook, but North Country Local. Sharing and/or following the businesses or North Country Local is not necessary to win, but it does help us to spread the word about these local businesses and the services they provide.

 

Business Directory Terms

By using any of North Country Local’s Business Directory services (“Services”) you agree to be bound by the following Terms of Service (“Terms”). North Country Local, (further referred as “NCL”, “we”, “us”, “our”) reserves the right to change or amend these Terms at any time without notice. We encourage you to review these Terms regularly, as your continued use of the Services will confirm your acceptance of the revised Terms. If you do not want to be bound to these Terms, please do not sign up for the Services.

Membership:

– Registration. To fully use our Business Directory service you must register as a member of our site by providing complete and accurate full name, password and email address. You are not allowed to use someone else’s name or a name that violates any third party rights. – Emails. Primary means of communication between you and us will be through emails. Thus, you acknowledge that we may use your email to notify you about upcoming system updates, new product releases, advertising opportunities, business marketing programs, company news, changes of your account status etc., through emails. We encourage you to carefully read our emails to stay informed. We will not carry any responsibility if some information did not reach you as a result of failing to read our emails. – Account security. You must safeguard confidentiality of your membership access credentials. You are also responsible for all activities that occur under your account. NCL will not be held responsibility for an unauthorized access to your account. If you become aware of any unauthorized access to your account, you must change your password and notify us as soon as possible.

Account Ownership:

– If you are signing up on behalf of your employer then the official account owner is your employer. You warrant that you have authority to bind your employer to these Terms. – You can transfer your account and pass account ownership rights to a third party at any time. In this case you need to inform us and update account information accordingly. Once your account is transferred to another owner you can no longer claim ownership rights for this account. – NCL reserves the right, to the extent of its knowledge and ability, to determine the rightful account owner in case of disputes. If we are not able to determine the rightful owner, we can terminate an account until the resolution between conflicting parties is found. If there are some amounts due, the person or persons determined to be the rightful owners will be obliged to pay them.

Fees payment:

– Payments. If there is a fee involved for use of any expanded services, the system will charge you automatically for each listing (or group of listings) or for every billing cycle in the case of a subscription. All Fee-based NCL services are prepaid and will not begin until full payment is received. No credits for unperformed services are possible. NCL does not issue either partial or full refunds, including the cases when your services are suspended or terminated before the end of the Services. – Modification to the pricing and terms. NCL retains the right to modify subscription plans’ pricing and terms at any time without additional notice. All changes will be posted in the corresponding sections of the website.

Billing Disputes:

It is your responsibility to review all monthly charges for accuracy. Within 30 days you can dispute the charge. After 30 days we will consider that all charges are valid and thereby, you waive any claims regarding this charge.

Termination and Cancellation of Service:

For subscription services, you can terminate Service at any time. To make sure your account is not billed for another month of service, you must initiate service cancellation before your billing cycle due date.

System Updates:

We reserve the right to update the system. Updates may include, but not limited to, adding/ removing functionalities, bugs fixes etc. There are no warranties that updated version will not contain bugs or will not affect your use of the Services. We can initiate updates at any time without additional notice. NCL will not carry any responsibility for any modifications in code not provided by NCL team. Restoration of modified code is your responsibility and any associated costs are to be met by you.

Use of Customer’s Name and Trademarks:

NCL owns the Business Directory platform, but we will not claim any rights for your trade names, trademarks, or data uploaded into our system. With your digital consent provided by accepting these Terms, we may use your trade name, trademark, full name and/or your web-site URL in our live example section for advertising purposes. Customer may only use NCL’s trade name, trademarks, and service marks (collectively, “NCL’s Marks) for advertising purposes with expressed written/digital consent. Customer must submit a copy of advertising materials to NCL for its prior written consent.

Other Conditions:

– We reserve the right to terminate the Service at any time. – Any kind of verbal or written insult of NCL member/employee will result in immediate account termination. – At our sole discretion we reserve the right to remove any content if we determine, in our sole discretion, it to be unlawful, offensive, threatening or violating third party copyrights. – All sample data, including but not limited to, sample images, job and resume descriptions, sample emails texts etc, used in the Service are to demonstrate Service in operation. It is your responsibility to change it in accordance with your legal and business needs. – We do not bear any responsibility for the content uploaded by our clients. All claims are to be addressed directly to the clients

Prohibited Activities:

In addition to other restrictions outlined in these Terms, you agree that you will not: – Use the Services for any illegal purposes, beyond the scope of their intended use, or otherwise prohibited in these Terms. – Publish Content which is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. – Compromise security of the Service. – Harvest information for the sole use of sending  unsolicited advertising, spam or any other unauthorized promotional materials.

Disclaimer of Warranties:

This Service is “as is” and there is no warranty of any kind either express, implied or statutory, including but not limited to the implied warranties of merchantability and fitness for a particular purpose. NCL does not warrant that the functions of the Service will meet your requirements or that operation of the Service will be uninterrupted or error free. You take all responsibility for selecting this Service to achieve your intended goals. NCL does not carry any responsibility for third party servers’ operation. This disclaimer of warranty constitutes an essential part of this agreement.

Limitation of Liability:

Under no circumstances and under no legal theory, tort, breach of contract or warranty or otherwise, shall NCL be liable to the User or any other party for any indirect, special, punitive, incidental, or consequential damages of any character including, without limitation, damages for work stoppage, computer failure or loss of revenues, profits, goodwill, use, data or other intangible or economic losses. In no event will NCL be liable for any damages even if you or any other party shall have informed us of the possibility of such damages. You assume total responsibility for your use of the Service. Your only remedy against NCL for dissatisfaction with the Services is to stop using the Service.

Copyrights

NCL supports protection of intellectual property rights of other individuals. In accordance with the Digital Millennium Copyright Act (“DMCA”) and other applicable laws, in our Service it is not allowed to upload content that infringes any third party’s copyrights. In appropriate circumstances and at our sole discretion, we can terminate accounts which are deemed to be repeat infringers of a third party’s copyrighted works. If you believe that anything on the Services infringes copyrights that you own or control. Please contact us. This document constitutes the entire and exclusive agreement between the parties with respect to the subject matter hereof and supersedes all other communications, whether written or oral.